Refund policy
Return & Refund Policy
At Andrade Style, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we are here to help.
Delivery Timeframe Orders are processed within 1–3 business days after payment confirmation. The estimated delivery time is 7–15 business days after shipment, depending on your location. A tracking number will be sent by email once your order has been dispatched.
Return Window We accept returns within 30 days of the delivery date. Items must be unworn, unused, with all tags attached and in the original packaging.
How to Request a Return
- Contact us at contact@andradestyle.com with your order number and reason for return.
- Wait for our confirmation with return shipping instructions.
- Send the item back following the instructions provided.
Return Conditions
- Item must be unused and in perfect condition.
- All original tags must be attached.
- Item must be in its original packaging or suitable protective packaging.
- Sale or clearance items may have special conditions — please check at the time of purchase.
Refunds Once we receive and inspect the returned item, we will process your refund within 10 business days to the original payment method.
Exchanges Contact us for size or style exchanges, subject to stock availability.
Defective Items If you received a defective or incorrect item, please contact us immediately at contact@andradestyle.com. We will cover all return shipping costs.
Return Shipping Costs Return shipping costs are the responsibility of the customer, except in cases of defect or shipping error on our part.
European Union — 14-Day Cooling Off Period If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. The item must be unworn, unused, with tags and original packaging. Proof of purchase is required.
Contact Us
- Email: contact@andradestyle.com
- Phone: (508) 433-0891
- Business hours: Monday to Friday, 9am–6pm (Eastern Time)